Product recalls & safety notices
Next recalls Fur Hot Water Bottles due to potential risk of injury from hot water (GREY 322-083 & CREAM 558-762)

Last Updated on 29-11-18


Unfortunately, it's come to light that there's a potential problem with the hot water bottles as in some units the inside walls of the bottle have stuck together, leading to a risk of injury from hot water when filling the bottle.

As the hot water bottles don't meet our strict technical specifications, we've taken the precaution of recalling them, and request that you return your hot water bottle to us immediately for a full refund.

Please call us on 0333 777 8185* to arrange a collection, or return it to your local store (for a full refund), if this would suit you better. If you have given any of these items as a gift, please ask the recipient to contact Next.

We're very sorry for any disappointment and inconvenience this may cause.


'Want That Trend' character fleece styles recalled due to potential safety issues

Last Updated on 23-11-18

Santa Hoody
(L94-504)

Rudolph Hoody
(L94-505)

Christmas Pudding Onesie
(L94-506)

Unicorn Multi Onesie
(L94-507)

Unicorn Star Onesie
(L94-508)


Next is recalling these 5 items supplied by the brand ‘Want That Trend’ as they have three dimensional design features that could present potential choking or entrapment hazards to children.

Although they have had no reports of any injuries, having reviewed the products, Next have taken the precaution to withdraw these items from sale. All affected customers have been contacted individually.

If you have bought any of these products from Next, please call us on 0333 777 8185* to arrange a collection, or return to your local store (for a full refund), if this would suit you better. If you have given any items as a gift, please ask the recipient to contact Next.

We’re very sorry for any disappointment and inconvenience caused, but we hope you’ll understand that customer safety is our highest priority.


Next recalls Joules Sky Blue Stripe Owl Jumper (343-734) due to potential choking hazard

Last Updated on 14-11-18


Joules have identified a potential problem with the pompom detaching on the above garment, which could present a risk to young children.

Although Joules have had no report of any injuries from this product, Joules has decided to voluntarily withdraw this from sale. No other products are affected.

Please call us on 0333 777 8185* to arrange a collection, or return it to your local store (for a full refund), if this would suit you better. If you have given any of these items as a gift, please ask the recipient to contact Next.

We’re very sorry for any disappointment and inconvenience caused, but we hope you’ll understand that customer safety is our highest priority.


Next recalls Tan Saddle Loafer (578-478)

Last Updated on 25-09-18


Unfortunately, it's come to light that that the lining of the shoes contains a quantity of a restricted substance which exceeds Next’s technical specification.

As some of the shoes don't meet our strict, technical specifications, we've taken the decision of recalling them, and request that you return your shoes to us immediately for a full refund.

Please call us on 0333 777 8185* to arrange a collection, or return them to your local store (for a full refund), if this would suit you better. If you have given this item as a gift, please ask the recipient to contact Next as soon as possible.

We're very sorry for any disappointment and inconvenience this may cause.


Next recalls Navy Suede Loafer (594-504)

Last Updated on 25-09-18


Unfortunately, it's come to light that that the lining of the shoes contains a quantity of a restricted substance which exceeds Next’s technical specification.

As some of the shoes don't meet our strict, technical specifications, we've taken the decision of recalling them, and request that you return your shoes to us immediately for a full refund.

Please call us on 0333 777 8185* to arrange a collection, or return them to your local store (for a full refund), if this would suit you better. If you have given this item as a gift, please ask the recipient to contact Next as soon as possible.

We're very sorry for any disappointment and inconvenience this may cause.


Next recalls Black Saddle Loafer (592-558)

Last Updated on 25-09-18


Unfortunately, it's come to light that that the lining of the shoes contains a quantity of a restricted substance which exceeds Next’s technical specification.

As some of the shoes don't meet our strict, technical specifications, we've taken the decision of recalling them, and request that you return your shoes to us immediately for a full refund.

Please call us on 0333 777 8185* to arrange a collection, or return them to your local store (for a full refund), if this would suit you better. If you have given this item as a gift, please ask the recipient to contact Next as soon as possible.

We're very sorry for any disappointment and inconvenience this may cause.


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